Hi Amy,
We are so sorry to hear you experienced this mishap! We offer a 90-day satisfaction guarantee and want to ensure you have a positive Babe Lash experience!
Babe Lash products are manufactured in our on-site facilities and are subject to intensive Quality Checks by our production team. We ensure that all products are processed and sold within manufacturing regulations. Oftentimes heat exposure during shipping can play a factor.
If you find that with daily use your Babe Lash tube doesn’t last according to the specified supply, please let us know so that we can find a resolution.
Can I get some additional information from you?
What is the lot number listed on the bottle of serum? (typically a 4-6 digit number followed by the size and weight, located just under our distribution information.)
Once I get this information I will do some additional research and get back to you!
“Love everything about this product! When my sister started using the lash serum over I was skeptical, but it's been over a year and her eyelashes are so long and beautiful! I've been using it for about eight months and feel very happy with the results. I will definitely continue using it! The price point is reasonable, considering it lasts six months (longer in my experience). The shipping was free and arrived quickly.”
“This stuff is amazing! It took 4-6 weeks to notice a dramatic difference (I have light brown/blond lashes), but now I cannot live without it and am about 3 weeks into using the brow serum as well. Worth every penny!”
“Thinning eyelashes have been a problem for me for several years. I am seeing longer lashes on the few lashes I had. Thickness across lash line has improved. My eyes look more awake and I am hoping for continued improvement.”
“This serum is at the least as good as a prescription product and in my opinion better. It is half the price as a script, it's gentle on the eye, and it WORKS. My 17 year old granddaughter told me "what are you using, your lashes look so long", before she said hello. I gave her the sample I received with the brow serum for her to try. I had minimal lashes, even with mascara that boosts but the results were nothing until i started using this serum. I am delighted to have found the retail store online because it's so convenient”
“Wasn’t too sure about it but it actually works ! my lashes were non existent before this stuff!! This stuff is the best thing ever and has saved me !”
