Hi Jenine,
Thank you for taking the time to share your experience and feedback with us.
We are sorry you didn't love our Amplifying Brow Serum.
I'm happy to provide some intel on this and review some important things to remember when tracking your results.
Eyelashes and eyebrows shed just like head hair, and each eyelash is in its own phase. Eyelashes/Eyebrows can take up to four to six weeks to grow. You may have experienced an adjustment during a particular transition in your growth cycle. Since everyone is different, people experience results at different rates. We feel confident that with continued use, you will notice a difference. Consistency and patience are key!
We want to assure you that we stand behind our products and quality control, but we understand that not every product may work for everyone.
That's why we offer a 90-day Satisfaction Guarantee, which means that if for any reason you're not 100% satisfied after using a Babe product, you may request a replacement or refund.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com.
XO🖤
“Never received the product and the company said they would only give a refund after I return the incorrect stuff- I’m not paying extra for shipping. The refund should have been given regardless”