“My eye got really irritated with it, I thought it’d just get better with time but it never did after trying it for 2 weeks. Was definitely expecting more from it.”
Hi Gina,
We are SO sorry to hear you did not love the Amplifying Brow Serum.
Our serum contains powerful ingredients that can overwhelm beginners who haven't used a lash serum before, especially since the skin around our eyes is so sensitive. Typically, irritation occurs for 1 of these three reasons: too much product applied, too frequent application or eyes are not used to new products.
For your reference, here's our beginner's guide to using Essential Serum:
1. We always recommend beginners starting their lash journey for the first time to begin applying serum every 2-3 days before ramping up to daily use to give your eyes time to adjust.
2. Ensure skin and lashes are completely dry and wipe away any excess liquid before applying. Apply a thin layer to the brow line.
3. Less is more; one wand dip is enough for both eyes.
4. Allow the product to dry.
That said, everyone's skin and eyes are different, and we hear that. That's why we offer a 90-day Satisfaction Guarantee for all purchases on our website, if you have any additional feedback or questions please contact us directly at info@babeoriginal.com