“I thought the off black was going to be a more soft black with brown undertones like my hair & on the website. When I got it, it was jet black with slight brown strands that looked blue-black against my hair. Had to exchange it for Mochachino Brown, which the exchange process took a while but the color is much better.
Other than that, I would give it 5 stars since the extensions are amazing and the shipping was quick!”
“Will be returning this item. The free pony tail that I got was almost double the weight of hair I paid $140 for and the length was longer as well. I feel that for the amount I paid, I should have received more hair.”
“These were ratty and thin with split edges. I also got the 20" hair and the same problem happened. I am a loyal customer and am disappointed that I got a very thin and not so great batch of hair that tangles often.”
