“You sent me hair that was way shorter than 18 inches. The quality was terrible! I've ordered from you before and it was never like this. Very disappointed.”
“The product arrived much much later than ordered, planned or expected. I ordered them because I know from experience that they are great quality extensions, and I wanted to look great as a bridesmaid in my friend's wedding.
1.they were back ordered twice, so I had to purchase a set of Lord and Cliff clip-ins (which are actually amazing) from a beauty supply store for the wedding.
2. When they did arrive, the "dark brown" color was not the same as when I ordered before. It is lighter with more gold.
I opened the package and it is sitting in my drawer as I try to figure out what I am going to do with them.”