“The pony tail was supposed to be chocolate, it was bright auburn. It didn't work great anyway. I love the clip ins and always do, just won't go for the pony tail again.”
“I totally disliked both ! The extension are very obvious and people can easily see the plastic part ( the tracks ) , the quality of the hair is much less than the other bellami sets . The pony tail color is very light not even close to choc brown”
“I ordered a ponytail in Chocolate Brown, and instead they sent me Chesnut Brown. When I emailed the company, they said ponytails are non-refundable. Absolutely terrible customer service. It’s very obvious that the email was an automated reply. Very unhappy.”