Hello Kirsten,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that the quality didn’t meet your expectations this time around. We completely understand how disappointing that can be—especially when you’ve come to trust and rely on a certain standard.
Please know that your concerns are important to us, and we’d love the opportunity to make things right. If you’re open to it, I’d be happy to assist further—whether that’s helping you find a better match, offering product guidance, or exploring a return or exchange option.
Feel free to reach out to our Customer Service team at pro@bellami.com with your order details, and we’ll make sure you’re taken care of promptly.
We truly appreciate your continued support and hope to restore your confidence in BELLAMI.
Warm regards,
Lizzie
“There are breaks throut the extensions so at the end of the extension there is about 4 hairs at the bottom so no fullness.. my last batch was all dry and tangled. you sent a replacement but no shipping lable to return the item so quality control could evaluatie the hair”
“I’ve been using cheap hair from amazon and let me tell you I’m glad I upgraded!!!!! This color matches perfectly no yellow at all !! So I don’t have to ruin them by toning and the blend in way better. I bought the #60 and the #80 and I am just drooling at the results even my boyfriend said he loved the new hair ! I will never go back and I am forever loyal to Bellami !”
“I’m so excited to have finally found a blonde this light. I have offered hair extensions for my client for 13 years now offering Great Lengths, Hair Dreams, and Hotheads. Bellami Is my new favorite”
“Paid for hair but never received it
After weeks of dealing with FEdEx and getting false info and then never hearing back from Bellami , I ordered from another company”
