Hello Andrea,
We completely understand your concerns about the extensions, and we want you to know that we're here to help make this right. Your satisfaction means everything to us, especially as a valued long-term customer who has trusted us with your hair journey over the years.
Could you please send us some photos and a detailed description to pro@bellami.com? This will help us better understand what you're experiencing and ensure we provide the best possible solution for you.
We truly appreciate your patience, and we personally want to ensure you receive the quality you deserve and have come to expect from BELLAMI.
Thank you for giving us the opportunity to make this right. We're looking forward to hearing from you. 🤍
Warmest regards,
Lizzie
“Not only is the color exceptional but the quality is unmatched. I've been using mine for 3 years now. The only reason I want a new bundle is to get the length back! I will absolutely buy again.”
