Rug Casa Blue 120x170 cm Reviews

3 Rating 2 Reviews

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Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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“Rug was so badly creased due to how it was rammed into the box. A total joke with regards postage as charged £19 automatically to return it and processing fee. Rug cost £40 and due to this charge I got less than half back. Avoid at all cost.”

Helpful Report

Posted 6 months ago

Dear Edel, Thank you for your review and for sharing your experience with us. We’re really sorry to hear that your rug arrived creased, and that the return process added to your frustration. We strive to ensure that all our products are delivered in perfect condition, and your feedback highlights areas where we can improve. We appreciate your insights and will certainly take them into consideration as we work to enhance our shipping practices. Your experience is important to us, and we are here to help with any further concerns you may have. Warm regards, Team benuta.co.uk

Posted 5 months ago

“Really nice rugs with colours blending well, lovely soft texture. Good value too.”

Helpful Report

Posted 5 years ago