Viscose Rug Nova Cream 160x230 cm Reviews

2 Rating 4 Reviews

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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“Never received the rug. Had to cancel my order and received no acceptable apology for wasting my time”

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Posted 2 months ago

“Very poor customer service or at the warehouse for delivery as When I received this rug I find out that it was already damage and used I was feeling so stupid all the corner was use and dark spot all over the rug it was also a mark they try to clean it was yellow also plenary of furniture mark on it it’s the first time in my life I can’t believe they could send this to a customer”

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Posted 1 year ago

Dear Aurelie, Thank you for providing your feedback. We are very sorry to hear that your experience with the Viscose Rug Nova Cream did not meet your expectations. It is completely unacceptable for a product to arrive in less than perfect condition, and we understand the frustration this has caused you. Your comments regarding the condition of the rug and the service you received are very concerning, and we take this feedback seriously. Please know that we will work closely with our warehouse team to address these issues and improve our quality checks. If you need any further assistance, or would like to discuss this matter with us directly, please reach out to our Customer Service team. We are here to help and to ensure you receive the quality you deserve. Thank you for your understanding. Best wishes, benuta Support Team

Posted 1 year ago

“Really lovely rug, looks quality.”

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Posted 2 years ago

“disappointed from this rug I want a exchange a new rug shouldnt come like this are you giving me a used item this is damaged! ai want a new rug!”

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Posted 5 years ago