Kids rug Carlo Cream 80x150 cm Reviews

3 Rating 2 Reviews

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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“Horrid! Not at all what I expected. The base of the rug is like the old beach mats! And the fluffy design only exists on the face and stars and is relatively undefined! so def not the soft rug I wanted for by my daughters bedside and would really like to return it for a refund!”

Helpful Report

Posted 1 year ago

Dear Kim, Thank you for taking the time to share your thoughts with us. We sincerely apologize that the Kids Rug Carlo Cream did not meet your expectations. We understand how disappointing it can be when a product does not match your vision, especially when it’s for your daughter's space. Your feedback regarding the texture and overall feel of the rug is important to us, and we will be sure to take it into consideration for future improvements. We strive to provide accurate descriptions and quality products, and we're sorry that this rug did not reflect that. If you would like assistance with the return process, please reach out to our Customer Service team. They will be more than happy to help you. Best wishes, benuta Support Team

Posted 1 year ago

“Really happy with our purchase, exactly what we wanted!”

Helpful Report

Posted 4 years ago