Washable Rug Mara Multicolour 250x350 cm Reviews

1 Rating 1 Reviews

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“250x350 rug came folded up into a square!! Left with deep lone creases i dont know if i can get out.”

Helpful Report

Posted 6 months ago

Dear Joseph, Thank you for your feedback regarding the Rug Mara Multicolour. We're truly sorry to hear that it arrived folded, leading to creases that are proving difficult to remove. This is certainly not the experience we want our customers to have. We appreciate you bringing this to our attention, as your experience is valuable to us. We're constantly looking for ways to improve our packaging and presentation to ensure a better arrival condition. If you need further assistance or advice on how to treat the creases, please feel free to reach out to our Customer Service team. We’re here to help! Warm regards, Team benuta.co.uk

Posted 5 months ago