Shaggy rug Cloudy Charcoal 250x350 cm Reviews

3 Rating 1 Reviews

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“The rug was thinner than it looked on the photos on the website and was lighter in colour too. In the photos it looks black but it was in fact grey. I put a foam underlay so that helped make it a bit more plush looking and feeling. The delivery, timing and tracking was good though.”

Helpful Report

Posted 4 months ago

Dear Valma, Thank you for your review and for sharing your experience with the Cloudy Charcoal rug. We're glad to hear that the delivery and tracking met your expectations. However, we apologize for the disappointment regarding the thickness and color. We aim for accurate representations in our photos, but we recognize that variations can occur. Your feedback is invaluable and helps us in our continuous effort to improve our products. Using a foam underlay is a great idea to enhance the rug's plushness, and we appreciate your resourcefulness in making it work for you. If you need any further assistance or have any questions, please don't hesitate to reach out. Best wishes, benuta Support Team

Posted 4 months ago