Rug Lilibeth Cream 156x230 cm Reviews

1 Rating 1 Reviews

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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“Looked absolutely nothing like the photo and then the company had the nerve to charge me £20 to send it back. I can’t comprehend how this is allowed as it is essentially a scam.”

Helpful Report

Posted 3 months ago

Dear Laura, Thank you for your feedback. We're truly sorry to hear that the rug did not align with your expectations and that you faced additional fees for the return. We understand how frustrating this experience can be, and we appreciate you bringing it to our attention. We strive to accurately represent our products, and your comments help us improve. Please reach out to our customer service team so we can assist you further with your concerns. Warm regards, Team benuta.co.uk

Posted 3 months ago