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Washable Rug George Rose/Beige 120x170 cm Reviews

1 Rating 1 Reviews
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About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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I’m being asked to review a rug that I purchased but never arrived, despite the Benuta tracking tool telling me it had been delivered. After asking Benuta for an explanation I was informed 2 days later that the rug had in fact been sent back to the warehouse and I would be issued a refund. But if I still wanted the rug I should buy it again. So overall a very unsatisfactory interaction. However at least my enquiry was dealt with inside 4 days.
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Posted 2 months ago