Dear Joanne,
Thank you so much for taking the time to share your feedback on our Sterling Silver Cubic Zirconia Set Cross Necklace.
We understand your frustration in not receiving the necklace yet, and we sincerely apologize for any inconvenience caused.
Could you please provide us with your order details, such as the order number or name, so that we can investigate the issue further and rectify it as soon as possible?
Please feel free to reach out to us with any further concerns or queries you may have.
Thank you for shopping with us, Joanne! We look forward to resolving this matter promptly.
Warm regards,
Wafaa