“The guys from Billy Hyde exceeded at customer service. I bought this Helix HX unit from them and I loved it so much that I wanted to change it immediately for the bigger sister Helix Floor. They helped to organise the return and reimbursement of the previous unit and supply the new one in record time. I could call them and arrange the complex logistics of this over the phone talking to real people willing to help. The Helix Floor is even better. This is my number 11th pedal board in 20 years and it allowed me to replace my whole set of pedals. Even the RAT pedal on both pedalboards sounds better than my hardware USA made RAT. Thank you so much guys. Best price and best service can coexist.”
