Hi John,
Thank you for your kind review! We're delighted to hear that your bird bath arrived well packaged and that you're pleased with its quality and color. We appreciate you taking the time to share your experience and hope it brings many beautiful birds to your yard for years to come!
Kind Regards,
Birds Choice Team
“This company's ordering process, shipping, communications and product are excellent. The product would be "excellent plus" with a little engineering and tweaking of the way the bowl attaches to the base.”
Hi Rick,
Thank you for the kind words and the thoughtful feedback! We're so glad the ordering process, shipping, and product hit the mark for you. We really appreciate you taking the time to share your suggestion about the bowl attachment as well. We hope you and your backyard visitors enjoy it for years to come!
Best regards,
Birds Choice Team
“The birdbath itself is great. The perfect size and shape that I wanted. I did order it in green, but they sent a blue (periwinkle) color. Not worth my energy to try and send it back, so we set it up, but is is very much not the color I ordered or wanted.”
“I’ve been a birder for years. Never have I been so disappointed in a bird bath. Sure it is pretty but not useful. The so-called easy to clean is a joke. There is no sturdiness for the water bowl and wobbles with the slightest jolt. I had a cardinal try to visit and because there is no way for the bird to hang on to the edge s/he flew off. I do have wasps and squirrels visit this expensive contraption.”
Thank you for taking the time to share your thoughts on our product. We value all feedback, including constructive criticism, as it helps us improve and provide a better experience for our customers. We're sorry to hear that you had a negative experience with our product, and we genuinely appreciate your honesty.
Our goal is to ensure that every customer has a positive experience with our products, and we take your feedback seriously. Rest assured, we will do our best to investigate the matter and make any necessary improvements to prevent similar issues in the future.
If you would like to discuss this matter further or have any additional information to share, please feel free to reach out to our customer support team by replying to this email.
Thank you,
The Birds Choice Team
