“Arrived 4 days late. No notification of dispatch. As I ordered 3 different biscuits, they taped them together so didn't actually fit through my letter box. Not great for such an expensive product and postage.”
Thank you so much for your feedback.
I am so sorry to hear that your order arrived late. This is so disappointing to hear!
I can see a member of our customer services team was in touch with you regarding this.
Thank you and Kindest Regards,
Biscuiteers x
“I absolutely love you guys and the service you provide. You never fail to please. All the recipients (including myself) have commented on how amazing the biscuits/macarons taste. My daughter sent my first one during the first lockdown (I work for the NHS) - it made my day!
This particular little green beauty was for a friend's birthday. She rang me and told me how much it had cheered her up. It's not just the contents, but the packaging is so lovely. It's an absolute pleasure to receive these gifts. Thank you Biscuiteers!”
“My very first order from Biscuiteers was a wonderful success. My friend whom I had sent it too was absolutely ‘tinkled pink’ and showing off the little box and cake to all her friends, then she brought it to Church and showed it off again. So I am delighted and will be ordering again. Thank you so much, bless you all.”
“My elderly sister was very thrilled with this birthday cake, a lovely way for me to celebrate with her after 18 months apart due to covid and living in different parts of the country. She says she doesn’t want to eat it, just wants to keep it!”
