“Great service, as always. The person who received the biscuit called me and said "the biscuit is so beautiful I don't want to eat it ..I want to frame it' she later called to say how delicious it was !!”
“Due to arrive on Thursday, but arrived on Friday due to Royal Mail covid-19/Black Friday chaos. However, the birthday was on Friday and I had asked for delivery a day early in case of this situation so there was absolutely no problem with 1 day “late”. I would recommend others do the same if it’s a birthday gift.
The biscuit was beautiful and packaged carefully. The recipient loved it and said it was also very tasty! Would definitely recommend using Biscuiteers!”
“I can’t comment on the biscuit itself because it was sent to my Aunt who lives some distance away but was very disappointed that it arrived a day late. I appreciate that this is in the hands of the delivery service and not yourselves but it was my Aunt’s 80th birthday; she lives on her own and due to lockdown we were unable to see her.”
Hey Sharon,
Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team.
I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience.
A member of our team will be in contact with you to resolve this.
Biscuiteers xx
Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x
