Hello,
Thank you for getting in touch.
I am sorry there was a problem with your delivery, This is really disappointing to hear and isn't the kind of experience we want our customers to have.
I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards,
Biscuiteers x
“I ordered this for my daughters birthday , she loved it! She said it was delicious!
I ordered it for the 15th , unfortunately it arrived on the 17th , which was disappointing.”
“The actual biscuit was well received by the person I sent this to. However I had enormous problems placing the order via the website, eventually successful. I received initial email to confirm order but never had notification that the parcel was delivered so left not knowing until the person I sent it to rang to thank me. I loved the idea of sending something like this but feel the whole process was labour intensive. Still the person who received it loved it.”
