Hi Elia,
Thank you so much for your feedback.
I am so sorry to hear that your biscuit arrived broken. This is really disappointing to hear and isn't the kind of experience we want our customers to have.
A member of our Biscuit Happiness team will be in contact with you shortly to discuss this further.
Thank you and Kindest Regards,
Biscuiteers
“Overpriced, undersized and distinctly average in taste. Rated it one out of five purely because there isn't an option to rate it zero. Plus points about the biscuit are that the box fits in a letterbox and you can put a funny name in the address instead of the recipient's real name. I will concede that it arrived fairly quickly, but that's probably down to Royal Mail.”
Hi, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality.
Many thanks and kind regards, Biscuiteers x
