Hi,
Thank you so much for your feedback.
I am so sorry to hear that the biscuits arrived broken. This is so disappointing to hear!
A member of our customer services team will be in touch with you shortly regarding this.
Thank you and Kindest Regards,
Biscuiteers x
“In this time of such uncertainty and the fact that my mom is in self-isolation it was wonderful that I was able to arrange to get a present delivered with a personalized message- thank you”
“The biscuit itself is beautiful, we bought it specially for our 83 year old mum who still loves gardening. The only disappointing thing was the watering can biscuit arrived but the top of the spout had broken off so we might not give it to mum for mothers day. She lives in Cambridge and we were taking her out at lunch time and thought the watering can biscuit would be a perfect little treat
However the biscuit I bought for my daughter in laws was amazing. I do understand the risk in ordering biscuits through the post so I guess it's just one of those things.”
