“I paid for delivery 2/3 days and it stated delivery on the 29th June, it never arrived..... I called and left you an answer phone message at approx. 17.50 as your offices where closed, to ask of the whereabouts of the gift - It was Dad's 70th Birthday and he was away on holiday - hence delivery to a hotel, I'm still awaiting a response to that message!
The card arrived the following day just as they were leaving - didn't really have the same impact and was very disappointed at the customer service as I order a lot of gifts from you!”
“It was beautifully packaged and arrived intact, however it did look very tiny in reality when compared with the images online. Flavour was very good.”
“Little flavour very disappointing very small for the price too....loved all the goodies online and was gonna shop again for a cake but have been put off by disappointing card ....”
Hi Karen, Thank you for taking the time to leave us a review. We really do not want our customers to be disappointed in any element of their order and would like to understand more about your order experience. Our customer service team will be in touch shortly to discuss your order further.The Biscuiteers
“Was bought for Father's Day, didn't actually see it myself but my dad loved it and said it tastes lovely, very happy will definitely buying more gifts”
“I didn't get to see the item but I was informed they were the size of sugar cubes! I must admit I didn't check the dimensions online but from the picture I presumed they would be bigger than that so very dissapointing for what it cost. I doubt I would ever order again.”
Hi Claire, Thank you for your review. We are sorry to hear that you are disappointed with the size of your little biscuit card. We do pop our product dimensions in the products about section so you can see the size of our cards. All of our biscuits are hand iced by artists which we feel really makes the biscuits unique. The Biscuiteers
Hi Helen, Thank you for your review. Great to hear that you were impressed with our hand iced biscuit cards. We would certainly like to find out more about your order experience. Our customer service team will contact you directly. The Biscuiteers
