Hi Poonam,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see this has now been delivered and we hope it was enjoyed by all.
Thank you and Kindest Regards,
Biscuiteers x
“My friends daughter Elise Mayer-Cuthbert in Brentwood Essex was thrilled with her personalised pencils as not many times can she find items with her name on them”
“Not great I’m afraid.
The biscuits were very small and hard.
I bought some from your new shop in Bicester for my daughter and her friend - they were so delicious !
I’ll get them from there in future”
Hey Carol,
We are very sorry to hear you were disappointed with the quality of the biscuits received. Please do reach out to us at yum@biscuiteers.com and we can investigate this for you.
Warmest Regards,
Evan
Hello Louise, We're so sorry you were not happy with your letterbox biscuits. A member of our customer service team will be in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x
“These biscuits were a gift so no personal experience of the product, however, the recipient loved them and the Biscuiteer service was excellent as ever.”
“My first order after having a biscuit last week. Such a great gift idea with a difference. Ordered the personalised good luck pencils for our Granddaughter who started her GCSEs today. There was an unfortunate spelling error which has been resolved promptly and satisfactorily by Josh. Will definitely use again. Laura”
