christmas tree letterbox biscuit Reviews

4.1 Rating 114 Reviews

The design
Oh Christmas tree, oh Christmas tree'. We took inspiration from one of our favourite carols for this glittering, twinkly design.
Recommended for...
- Stocking filling
- Secret Santa
Gifting information
- Single hand-iced biscuit- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our all spice biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our all spice uses delicous mix of spices to give it a warm and fragrant taste

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Posted 3 years ago

Debra Thomas

Verified Reviewer

“My grandson loved this and enjoyed eating it!.”

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Posted 3 years ago

“Beautiful!”

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Posted 4 years ago

Charmaine Fenton

Verified Reviewer

“I placed the order and was informed it was to be delivered the following day, it was not so I expected it the day after, nothing. So I made several telephone calls to ascertain the problem and left three messaged no response. I finally spoke to someone, after calling the extension number and spoke to Rich who said he would look into the matter and call me back within 10 mins. Nothing, I did however receive the following day a message from Royal Mail informing me the item had been delivered. Disgusted at lack of customer service. Whilst I recognise it is Christmas my delivery was very late and spoilt the surprise. Will think twice about using again. Still waiting for return phone call.”

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Posted 4 years ago

Hello, Charmaine Thank you so much for your feedback. We are so sorry to hear that you had issues with the delivery, this is really disappointing and can assure you this is very rare that these kind of things happen. We are also sorry to hear you were dissapointed with the service. We really do apologise about any inconvenience this may have caused you and a member of our Biscuit Happiness Team will be in contact with you. Kindest Regards, Biscuiteers x

Posted 4 years ago

“I sent it to a friend in the UK and I'm in Canada it's handy but I find the site hard to use”

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Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Isabelle Butcher

Verified Reviewer

“arrived on time and perfect”

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Posted 4 years ago

Angela Jones

Verified Reviewer

“Disappointed that there wasnt individual messages with each order”

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Posted 4 years ago

Hi Angela, Thank you so much for leaving a review. I am really sorry to hear that the orders didn't come with individual messages. You do get the option to add gift messages at the delivery stage when placing an order. We will definitely get this feedback passed on to our dispatch team. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago