“Ordered on 19 December for delivery on 22 December. Order not dispatched until 23 December so missed occasion. Very disappointing first time experience.”
Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards, Biscuiteers x
“This d sign was I deal for outdoorsy friends. A visual delight and tastes delicious- friend wanted to hang on Christmas tree as so pretty! My ‘go to’ gift from now on”
“Very poor unfortunately - the website is misleading, it’s not a “delivery date”! The product hasn’t turned up (5 days later) and the customer service has been really disappointing. I ordered two deliveries to two different addresses in one order, so I can’t believe that “held up in the post” can be true, I think they were just dispatched late. I’ve shopped with Biscuiteers for a long time (since 2013) but they have clearly grown too quickly and now can’t keep up with how much they are selling (nor is their customer service in line with their brand image - “biscuit happiness managers” who give really meaningless and corporate responses). A shame.”
Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x
