“I would love to give this a better rating but four days after it should have been delivered I am still waiting. This was meant as a surprise gift for someone, let's hope it's got a long use by date as it will, should it ever turn up, have to be used for Christmas now.”
Hi, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks and kind regards, Biscuiteers x
“I ordered 2 x boxes of these as gifts for friend’s birthdays. Both loved the design of the biscuits, BUT they both said that the biscuits tasted dreadful! Another friend had warned me that they didn’t taste nice, but I thought she must be wrong. Surely, if your business is based on biscuits, you would ensure the biscuits tasted good?! Really disappointed and won’t be ordering again.”
HI Louise,
Thank you so much for your feedback.
I am so sorry to hear that the biscuits didn't taste as they should. This is so disappointing to hear!
A member of our customer services team will be in touch with you shortly regarding this.
Thank you and Kindest Regards, Biscuiteers x
“My friend loved the surprise of getting Gin & Tonic through the post for her birthday. She said the biscuits were beautifully made & tasted divine. Thank you again for a great product & service.”
“My friend loved the surprise of getting Gin & Tonic through the post for her birthday. She said the biscuits were beautifully made & tasted divine. Thank you again for a great product & service.”
