“I always order from Biscuiteers to celebrate others occasion as a gift but this time it seems that the biscuits arrived a little broken which is a shame.”
Hey Rayane,
Very sorry to hear your order arrived damaged.
This is not how we want you to receive our product,
please reach out to us at yum@biscuiteers.com and we can get this rectified for you.
Warmest Regards,
Evan
I am so sorry to hear that your biscuit arrived broken. This is really disappointing to hear and isn't the kind of experience we want our customers to have.
A member of our Biscuit Happiness team will be in contact with you shortly to discuss this further.
Thank you and Kindest Regards,
Biscuiteers
“The recipient was delighted to receive her birthday biscuits. So pretty, but almost too good to eat! Have ordered from Biscuiteers before and have never been disappointed.”
“Received the item well packaged and loved the designed box. The biscuit was great and gingerbread taste came through nicely and topped with the icing, it tasted amazing!”