“I think they looked really pretty but I think the price point is too high. Also adding on a postage cost made this a really expenses gift that was a gesture to make my daughter smile. I would think twice next time. I don't doubt your quality as i have ordered product from you on a number of occasions.”
“The biscuits were (as always) so well decorated and just such a lovely gift to receive. What makes these biscuits so nice is that they not only look amazing, they taste it too! Such a great Valentines Day gift to send to someone.”
Hey Mike,
Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team.
All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality.
Many thanks again and kind regards,
Biscuiteers x
“Excellent product well received. However the packaging was not so strong as Royal Mail dropped through letterbox and pieces cracked. Spoilt the gift. Next time stronger packaging please.”
Hey Sydney,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with your delivery, this is not what we like to hear and the experience we wish our customers to have.
I can see a member of our customer services team is in touch with you regarding this.
Thank you and Kindest Regards,
Biscuiteers x