“My niece was really thrilled to receive her 'pencil case' with personalised message. She was so impressed with the 'works of art' it contained that she said it was almost a shame to eat them! Almost... but not quite!! They tasted "so good!".
Thank you for making her day :-)”
“The two girls in the midst of exams were delighted with it. It cheered up their studying and the photo they sent me looked exactly the same as the one in the website.
Very happy with it”
“My daughter is a stationary lover!! When I have her these biscuits she loved them so much. She didnt want to eat them but they were so yummy she ate them all! Now I’ve been told to get more!”
“Arrived on time and looked great. But I’ve tried here times to apply a discount code which failed. Communication with customer services is slow & so far ineffective and I couldn’t pay by PayPal on my phone.”
Hello Helen, Thank you so much for taking the time to leave us a review. We're so glad your order arrived safely and on time! I'm sorry to hear your discount codes do not seem to be working, all the terms and conditions of each promotional code we release are listed at the bottom of each mailer so it might be that the price threshold was not met or perhaps you were not logged into your Biscuiteers account, but I'm sorry this was the case. Regarding our customer service department, they have been particularly busy over the last few weeks so I'm sorry if they have been responding slower than usual, they do try to get back to customers usually within 24 hours or 48 if it is particularly busy. Thank you and Kindest Regards, Biscuiteers x
