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christmas penguin letterbox biscuits Reviews

3.9 Rating 33 Reviews
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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

I never received my order. I tried to contact the company by phone but no one would answer the call. I emailed explaining that it was important for me to receive this order as it was for a 90yr old who loves biscuits . After 2 days I got an email back telling me that it was never tracked so they couldn’t find out what happened to it and it was now out of stock so they just gave me a refund . I would have thought that if this really is a rare occurrence which they claim , then it would have been good customer service to send out something , even if they no longer had the penguins in stock . After all I had placed my order in good time to make sure I had a nice present and expected that it would arrive before Christmas . I’m not impressed with the lack of goodwill gesture. I doubt if I will use this company again .
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Posted 3 years ago
Anita Kasumovic
Verified Reviewer
A super easy process to get these cute, tasty biscuits to my sister when she was feeling down. They totally made her day and she said they were delicious
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Posted 3 years ago
Your christmas penquin letterbox biscuits were magnificent. They brought a great deal of joy to a 4 year old and 2 year old. They are a wonderful gift for children. They were beautifully decorated
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Posted 3 years ago
Christmas penguin are gorgeous going onto friend for Christmas who loves penguins so will be perfect. Thank you
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Posted 3 years ago
Heather Macwaters
Verified Reviewer
Author didn't leave any comments.
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Posted 3 years ago
Jacqueline Kay
Verified Reviewer
The recipient was delighted to receive her present - she has a keen interest in penguins and all things penguin-related and was surprised I had managed to find something penguin-related which she hadn't seen already. I can't comment yet on the taste as she is keeping them intact for a while!
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Posted 3 years ago
Julie Taylor
Verified Reviewer
Author didn't leave any comments.
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Posted 3 years ago
Truly lovely, like all Biscuiteers' ideas
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Posted 3 years ago