“Expired card processed by Biscuiteers. As on a deadline, resubmitted order with new card. Both orders processed, charged twice and when I got in touch - all the credit card company’s fault as no-one took responsibility for an identical order submitted within 5 minutes. Even more annoying that I bought another box and had the same problem so spent £100 not £50.”
Hi,
Thank you so much for your feedback.
I am so sorry to hear about the issues you were having with purchasing our biscuits, this is so disappointing to hear!
We will get this flagged with our website team to try and look into what happened.
Thank you and Kindest Regards, Biscuiteers x
