thank you letterbox biscuits Reviews

4.8 Rating 132 Reviews

The design
No need to actually say 'thanks', we've spelt it out for you with these adorable biscuits.
Recommended for...
- Those in need of a 'thanks'
- Those in need of a 'merci'
- Those in need of a 'thank you' in any other language...
Gifting information
- 10 hand-iced biscuits- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our vanilla biscuits
Our biscuits are our own unique recipe, based upon traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our vanilla bake uses delicious Madagascan vanilla to give a warm, sweet taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Posted 5 years ago

“I bought these biscuits as a way of expressing my gratitude to the recruitment team who recently got me a new job - and they loved them!!”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

Hello, Thank you so much for your review. If there is anything else we can help with please do not hesitate in contacting our Biscuit Happiness Team. Kindest Regards, Biscuiteers x

Posted 5 years ago

Sheila Brickell

Verified Reviewer

“Ordered other items which were nicely presented. Unfortunately this item must have escaped quality control or something but I left it too late to take any action (which may have been positive, I don’t know) The night before I was giving them as a gift I had a quick look and unlike the other items I purchased, there was no coloured wrapper and sticker around the padded paper and inside two of the biscuits did not have their icing in tact - for example the horizontal part of the ‘H’ had fallen off. The result was that it looked less than professional, which given the price, was disappointing. My other items, as I said, looked lovely and as expected.”

Helpful Report

Posted 6 years ago

Hi Sheila, Thank you so much for leaving your review. We are so disappointed to hear that you received your item in a less than perfect condition and the icing quality was not up to our usually high standard. We have thorough checks in place to ensure that all orders are baked and iced to certain standards, so I am sorry to find this has not been the case for your order. We would really like to resolve this for you as soon as possible, and I can see that one of our Biscuit Happiness team members has been in touch with you now to get this sorted as soon as possible. Thank you, Biscuiteers x