“The gift bag arrived torn inside a cardboard box, which had no signs of damage, meaning it was not damaged in transit. Shame as I know my sister is a sucker for nice packaging. A refund or even another bag would be appreciated.”
Hi Lewis,
Thank you so much for your review.
I'm really sorry to hear your gift bag arrived torn. That's so disappointing to hear!
A member of our customer services team will be in touch shortly with you to get this resolved.
Thank you and Kindest Regards,
Biscuiteers x
