Hi Sarah,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Royal Mail have been experiencing severe delays but we hope the recipient enjoyed the biscuits upon receipt. Thank you and Kindest Regards, Biscuiteers x
“I’m usually a big fan of Biscuiteers products but my overall experience with this kit wasn’t great. My delivery was late, despite pre-ordering at the start of November to ensure it arrived on time — after discussion with the team I was given £15 credit on my account. However the set itself was a bit disappointing for the price. The biscuits were small and very soft, as if they’d been made a while ago, and you don’t get a lot for your money — and it’s an expensive set. Delivery issues aside, I wouldn’t order these again.”
Hi Lizzie,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards, Biscuiteers x
Hi Michelle,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we hope it was enjoyed once received. Thank you and Kindest Regards, Biscuiteers x
“Recipient loved them. Thought they were very well packaged and the tin was beautiful. Shane they were delivered much later than date requested but to be expected I guess during this time. Will definitely order again”
“Bought for my granddaughter as a Christmas gift to arrive before Christmas so she could make them. Arrived safely on the day requested, by Royal Mail. She was absolutely thrilled! Took great joy and pride in icing them. Looking forward to seeing them on Christmas Day.”
