thank you biscuit tin Reviews

4.5 Rating 88 Reviews

The design
Inspired by traditional thank you notes this collection is a wonderful way to say thanks.
Recommended for...
- Those in need of a 'thanks'
- Those in need of a 'merci'
- Those in need of a 'thank you' in any other language...
Gifting information
- 10 hand-iced biscuits- Presented in our famous square-edged keepsake tin- Add a FREE message card at checkout- Securely packaged to keep them safe in the post. Will require signature upon delivery
A bit about our vanilla biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our vanilla bake uses delicious Madagascan vanilla to give a warm, sweet taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Gillian Cookson

Verified Reviewer

“Great Service, my Spanish Relatives loved the biscuits and said they looked too beautiful to eat!”

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Posted 6 years ago

“Wonderful gift to say thank you to someone special. Great product and great delivery.”

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Posted 6 years ago

Maureen Bolton

Verified Reviewer

“Very happy recipients and apparently the biscuits were delicious!”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

Annabel Calkin

Verified Reviewer

“Sadly the tin I ordered for a friend never arrived, so I am unable to leave a good review.”

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Posted 6 years ago

Hello Annabel, thank you so much for taking the time to leave us a review. I'm so sorry your order was not successfully delivered, I believe a member of our customer service team is in contact with you to help you track down your order. Thank you and Kindest Regards, Biscuiteers x

Posted 6 years ago

“Ideal thank you present, my family loved them:)”

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Posted 6 years ago

“Recipient very pleased with tin!”

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Posted 6 years ago

Marina Pengilly

Verified Reviewer

“I bought a thank you present from my business to another business as they featured us in the press. Normally we don't spend on gifting but we made an exception as this was very special to us. They never received the gift and when I wrote to your customer services, they were not helpful or understanding and immediately blamed the postal system. So I basically paid £30.00 into thin air. They did not want to come up with a plan that helped me and told me to wait until Friday.... Which is two weeks late, I now feel rather embarrassed that I told this company to expect something and nothing arrived. Now, I have to buy something else.”

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Posted 7 years ago

Hi Marina, Thank you so much for your review. We are so sorry that the recipient has not received their gift. We completely appreciate how disappointing this is. What looks like has happened is that it has been successfully delivered to a shared, large business address but the gift has not then been handed to the recipient from the postal room/reception area within the building. We have raised an investigation and will know more from Royal Mail this Friday, having only found out about this unsuccessful delivery today, Royal Mail are looking into this as a matter of urgency. Once we hear back from Royal Mail we can then look into all the options to resolve this for you. A member of our customer service team will be in contact with you to discuss this further, however. We are so sorry for the inconvenience this has caused and hope to resolve this for you as soon as possible. Thank you and Kindest Regards. The Biscuiteers x

Posted 7 years ago