“I have never seen a similar product like this before. I bought these for mothers day as something different. They looked lovely, decorated extremely professionally and tasted even better. You certainly get what you paid for. Will definitely use again. Many thanks.”
“I was given a tin of these biscuits for my birthday, so knew they tasted delicious. My mother was thrilled with her tin, and is trying to make them last as long as she can, apparently it's difficult. Thank you.”
“They were beautifully presented and decorated. My mum loved them! Unfortunately, I didn't get the opportunity to try any, but I was told they were delicious! Thanks.”
“The ordering process is smooth and Biscuiteers went the extra mile, ringing me to offer a delivery date nearer to Mothering Sunday. The gifts were delivered on time and one of the Royal Mail sorting offices alerted me to this.
After that it all went wrong. I have been hounded by unwanted email and have unsubscribed twice only to receive this request for feedback this morning. I cannot recommend this company due to its aggressive marketing approach.”
Hi Alli,
Thank you for your review.
We are really sorry to hear you feel disappointed by the emails you have received from us.
Our digital marketing team have spent a long time creating a strategy which takes the customer right through from pre-purchase to reviewing our products after receiving them. Your comments will certainly be passed on to the team as we always appreciate hearing from our customers.
The Biscuiteers
“This is the third box that I have bought as presents for friends and family. They are simply amazing; they taste yummy,they look gorgeous and the gift tin that they come in has been used by each recipient as decorative box for other things! These are worth every penny. I'll be buying again.”
“I wanted to ger my Mum something a bit different this year. She loves flowers, but my bro and I always get her flowers, so this seemed like a quirky way to get her flowers.
Website is easy to use and well designed.
The biscuits are amazing, so beautifully and perfectly decorated. They look too good to eat. Mini works of art. I would love to have those skills! Do you do classes?
The only thing I felt let down by was the tin. It wasn't a sturdy tin and it was decorated with simple stickers, that I might add were not stuck on straight! For the price I would expect at least straight stickers and would have preferred a tin where the design was printed on the tin so it was a nice keepsake after the gorgeous buscuits were gone.”
Hi Kirstie,
Thank you for your review.
It is always lovely to hear from our customers and we are so pleased you felt the biscuits were perfectly decorated.
We are really sorry that the stickers on your biscuit tin did not appear to be straight. We have rigorous checks in place to ensure problems like this do not occur so we will certainly be discussing this matter with our packing team.
We do in fact run a variety of icing classes at our icing cafes in London - https://www.biscuiteers.com/school
The Biscuiteers
