“Hi for some reason these biscuits were a bit dry and have been left uneaten by the children. I have used you guys loads before but these just didn't go down well at all.
Sorry!”
Hi Tania, Thank you for taking the time to leave a review for us. We are so sorry that you found the biscuits were not to your taste on this occasion, this is so disappointing to hear! We take every care throughout the biscuit-making process to ensure the taste and texture of our Biscuits are of the highest standard. We also have rigorous checks in place to ensure the biscuits are at their freshest when they leave us. All of our biscuits are handmade and then hand-iced by our team on the premises and sent out from us directly. We would very much like to discuss this further with you and hopefully resolve the issue for you, and so a member of the team will be in touch with you directly today. Biscuiteers x
“This was sent as a "care package" for my daughter at university. She was by thrilled and said the biscuits were really delicious ... she didn't really want to share them .”
