“Lovely tin. The biscuits look so pretty it's a shame to eat them. They have a lovely semi crunchy texture and the vanilla ones I got tasted good. A few more flavours and maybe a mixed flavour tin would be nice.”
“The key word in this sentence is Valentine!! Ordered this gift on 12th Feb, had an email on 13th to say that it was on its way and will be delivered on the 14th. Did not arrive until the 15th !!”
“The biscuits were so hard, it was impossible to bite into them (we are healthy adults in our thirties!) Also, the icing came off some of them. Had to feed them to a dog that enjoyed the biscuits.”
Hello, Thank you so much for taking the time to leave a review. I am so sorry that the biscuits were too hard to bite into them. This is really disappointing to hear and we would like to fix this for you as soon as possible. A member of our customer service team will be in contact with you shortly to discuss this further. We are so sorry for any inconvenience this has caused you. Thank you and Kindest Regards. Biscuiteers x
Posted 7 years ago
Hello, Thanks so much for taking the time to leave a review. We're sorry to hear that you did not feel that your Biscuiteers biscuits were up to our usual standards. I believe a member of our customer service team have already been in touch and sent you a new tin of biscuits to enjoy. I hope that they are enjoyed! Kind regards, The Biscuiteers x
“This was a gift for an art-historian friend who adored the tin and loved the biscuits which he found both beautiful and delicious. Thank you very much biscuiteers! :)”
