Hello, thank you so much for taking the time to leave a review. We are so sorry that you were not fully satisfied with our biscuits, this is really disappointing to hear and this is not the standard of product we expect to hear from our customers. A member of our customer service team will be in contact with you directly to resolve this for you. Thank you and Kindest Regards, Biscuiteers x
“Although I didn't see it myself, the recipient was very appreciative of the gift and especially the 'personalisation' on the biscuits. It arrived on exactly the right day required, too.”