“I have bought a tin of baby boy biscuits for my friend, hoping they will arrive as soon as she 's back from the hospital with her new baby. Unfortunately, it has been more then a week since I've placed my order and my friend still hasn't receive them. Customer Service blaming Royal mail and not willing to rearrange a new shipment. Very disappointed with the service...”
Hi Julia, thanks for your email. We are really sorry to hear this. Our Customer Service team have picked up with you separately regarding this issue. We do apologise for this, we have been let down by Royal Mail on this occasion and we believe this has now been resolved for you. The Biscuiteers x
Posted 7 years ago
Hi Julia, thanks for your email. We are really sorry to hear this. Our Customer Service team have picked up with you separately regarding this issue. We do apologise for this and we hope to get this resolved ASAP for you. The Biscuiteers x
“this was a little gift to our daughter & son in law on the arrival of their gorgeous second baby boy. They loved the idea, the beautiful tin & the yummy biscuits which they could offer to visitors who wanted to see the baby.
All the visitors loved the biscuits & thought it was a lovely idea to send such a lovely gift.
All in all very well received.”
“I made Brando's parents happy because everything was as I had imagined and in the same way the gift was welcomed: elegant, absolutely original and beautifully presented.
Maria Elisa”
“Delicious. Great to share with family and friends when visiting the new baby. Look great and tasted delicious. A wonderful alternative to sending flowers.”
