“Purchased this gift for a friend who graduated recently. She absolutely loved the personalisation and the fact that the biscuits were different designs/colours. Such a fab idea for a unique gift that people won’t predict!”
“It brought the recipient and her family enormous pleasure--and provided us with some lovely photos! The present added extra surprise fun to their evening of celebration.”
“A dismal experience. The website assumes a Default Delivery Address and Billing Address - both wrong in my case. No-one answers the phones and they aim to respond to emails within 24 hours, so that by the time they picked up my repeat messages, it was too late. The biscuits were delivered to the wrong place, not once, but twice. Lovely biscuits if they arrive, but there always seems to be a glitch, and enough is enough - I won't be using Biscuiteers again.”
Thank you so much for leaving a review, we really appreciate all feedback from our customers.
I'm so sorry that you have been less than satisfied with your experience with us. I believe a member of our customer service team has been in contact with you to discuss this further.
Kindest Regards
Biscuiteers
“These biscuits make a wonderful gift, it's the third time I have purchased a tin, my grandchildren love them, as do all the family, but you have to be quick before they disappear.”
“Really lovely gift idea and the biscuits are delicious. the code I had been sent as a new customer didn't work, and by the time I had added the shipping costs the whole gift came to over £50 which is quite a lot for a small tin of biscuits”
Hi Elizabeth, Thank you for your review. I do apologise if you have been left disappointed, our customer service executive will be in touch to discuss your order with you as we can see from the gift message that a name was not included to advise who the gift was from. Our team will be able to provide you with further detail regarding our gift messages. The Biscuiteers.
