Hey Tania, we thank you for your recent purchase. More importantly, we are sorry about the issue that you have experienced. We can process a replacement if the lid of your shaker is broken. An email with the instruction has been sent about it.
“I think a metal spiral ball found in other shakers would work better than the current metal spiral insert. Easier to clean and does a better job of getting rid of the clumps in the mix.”
Hey Simon, thanks for the review. We are sorry to hear about your recent experience and the inconvenience this has brought you. Your feedback about the shaker is rest assured noted and will be brought up to the team for discussion.
“Great compartments with good size for tablets and supps. Good size mouth piece and sturdy design.
The springy lid is a great idea rather than the ignorant rattle of some others. It would be great to see that mixer be able to twist into the shaker to ensure it's held down properly.”
“On the inside of the lid theres a little part where protein powder gets stuck and mixes with water and just sits there and I have to scratch it out with a knife.”