Hi Kiri,
Thanks for this review. I’ll be sure to pass this on to the team –they'll be thrilled.
We look forward to serving you again soon!
Sincerely,
Jake from Bloomeroo
“The deliverer put the flower box outside without pressing the bell or even knocking the door (I did leave an instruction because i wanted to be a surprise). The flowers were left outside for a couple of hours. On the other hand, nice flowers”
Hi Phoebe,
Yikes! I’m so, so sorry to hear that this happened. I want you to know that I will be reaching out to our partner delivery operations team, to get a little more insight into what happened here. Clearly, we could have done better, and I’m sorry that we fell short.
I’ll make sure that this will not go unnoticed to ensure the situation doesn’t happen again. We hope you’ll consider giving us another chance. Feel free to reach out to me personally at hello@bloomeroo.com.au and I’ll see to it that you get what you need this time.
Sincerely,
Jake from Bloomeroo
Hi Jonathan,
We really appreciate you taking the time to leave us a review. Your kind words about our products and services are really appreciated. We’ve passed your comments on to our team so they can enjoy the good vibes too. Thanks for choosing us to deliver the flowers for your mom, we can’t wait to see you again.
Sincerely,
Jake from Bloomeroo
“The deliverer put the flower box outside without pressing the bell or even knocking the door (I did leave an instruction because i wanted to be a surprise). The flowers were left outside for a couple of hours. On the other hand, nice flowers”
Hi Phoebe,
Yikes! I’m so, so sorry to hear that this happened. I want you to know that I will be reaching out to our partner delivery operations team, to get a little more insight into what happened here. Clearly, we could have done better, and I’m sorry that we fell short.
I’ll make sure that this will not go unnoticed to ensure the situation doesn’t happen again. We hope you’ll consider giving us another chance. Feel free to reach out to me personally at hello@bloomeroo.com.au and I’ll see to it that you get what you need this time.
Sincerely,
Jake from Bloomeroo
Hi Jonathan,
We really appreciate you taking the time to leave us a review. Your kind words about our products and services are really appreciated. We’ve passed your comments on to our team so they can enjoy the good vibes too. Thanks for choosing us to deliver the flowers for your mom, we can’t wait to see you again.
Sincerely,
Jake from Bloomeroo