“I ordered this bra for my upcoming wedding and it turned out to be so amazing! I tried it on prior on a really hot day and it stayed in place with sweat and all! It gave great support and was very comfortable I am excited to use it on my wedding day. It is very user-friendly and easy to put on and take off. 10/10 recommend and will be repurchasing.”
“Maybe there is a learning curve here, I have tried and makes the girls rectangle shaped tried to make a better appearance I also used the strips all in all an epic fail”
Hello Heather,
Thank you for your feedback. We're so sorry to hear you had adhesion issues with your Brassybra. There is a learning curve to using this product. Brassybra's adhesive is extremely strong, so when there's an issue with adhesion, it's very likely to be due to three common errors:
1. If there is even a trace amount of oil, moisturizing soap, or leftover lotion on the skin it can weaken the adhesive. Certain tanning creams have oil in them as well, which can be another hidden culprit. Brassybra needs to be applied on clean, dry skin, at least 30 minutes after showering. Perspiring while applying can also cause the product to peel down before it's had a chance to adhere.
2. Brassybra needs to be warmed up. We suggest at least 60 seconds of vigorously rubbing the product into the skin until it feels hot to the touch. It needs to be warm in order to adhere to your skin, and the adhesive needs to set for 30 minutes before you move around/sweat/swim, etc...
3. The first adhesion is the best adhesion: so if you apply the product, but then lift it again to re-stick it, it can affect the adhesive. If you must lift it and reapply, you can always reactivate it by using a hot blow dryer and rubbing vigorously to warm up the skin/adhesive. Brassybra is heat-activated, so anything you can do to warm it up will help with any issues that can arise while one is learning to use it.
If you aren't open to trying again, we offer refunds on all unused product pairs here:
https://brassybra.returnly.com/
Please let us know if there's anything else we can help you with.
All the best,
Team Brassybra
“This was a major let down. It was the most painful experience taking them off, they didn't stay up because my boob was too heavy even though it says it's made for a larger size.
My biggest issue was that the tape actually started to roll and peel from the bottom up. It was extremely painful and uncomfortable.”
Hi Kelly,
Thank you for your feedback. We went ahead and refunded you for your order. Please feel free to reach out to us at contact@brassybra.com if there's anything else we can help with.
All the best,
Team Brassybra
“The Brassybras came fast and beautifully packaged. The size was clearly more realistic for my needs compared to what was available in the bigbox stores. Unfortunately for me, I have a luggage disaster and the rum we were bringing home from Barbados leaked and made my brand-new Brassybras a sopping and soggy pile of sadness. I honestly believe I would have loved them and I will order more when I have a special occasion coming up.”
Hi Jennifer,
Thank you for your feedback. We're so sorry to hear you were unhappy with your Brassybra application. Could you please let us know what went wrong with your application? Please feel free to reach out to us at contact@brassybra.com if there's anything else we can help with.
All the best,
Team Brassybra
“I love this product more than words can describe! Also, a great thing to keep on you as MOH at a wedding! Saved the brides day when her other bra was uncomfortable”
“I liked how easy the bra was to apply, but it wasn't as adhesive as I had hoped; maybe I just didn't spend long enough activating the adhesive. But it still did the job. Would repurchase again.”
