Elila Jacquard Front Closure Longline Soft Cup Bra 5415 52G / Nude Reviews

3.5 Rating 945 Reviews

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“I’ve purchased two of these. They are very supportive and comfortable most of the day. I am a 40 DDD so by the end of the day the underwire starts to become uncomfortable but not more than any other bra I own.”

1 Helpful Report

Posted 6 years ago

“This is the first time I ordered from your company and it won't be the last. I love the bra I ordered and I am super pleased that I received it so fast.”

Helpful Report

Posted 6 years ago

“i have one but can't get front hook open to even wear it.”

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Posted 6 years ago

“If a product is on sale and doesn't fit - you are still going to own the item. They don't take it back ....even IF it doesn't fit.”

Helpful Report

Posted 6 years ago

Hi Diane, We are so sorry you've had this experience with us. I've asked one of our customer service managers to reach out and work out how we can rectify this experience for you. Any questions, please let us know.

Posted 6 years ago

“I like the bra a lot, it’s comfortable and it fits good”

Helpful Report

Posted 6 years ago

“This is a daily wear bra. It runs a bit tight around for a 38. The cup size is spot on. The T back works so the straps don’t slide down. I like it.”

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Posted 6 years ago

“This place is a rip off!!! Their customer service is HORRIBLE!!!! I would never order again for that simple reason!!! They have no idea whether your shipment has delivered or is on back order! They told me to go to all my neighbors and ask if they received my bra in error when it had never shipped! I explained that I received an email it was on back order they then said oh you are right! I asked for a refund at that time and 6 days later I had no confirmation! So I called and again had to go through the fact they believed it delivered and I needed to go talk to my neighbors yet again! So I explained AGAIN that it was on back order! They put me on hold for an extended time and came back to tell me yes it was still on back order! I asked for a refund and they refunded me less then what I paid for the bra! Even though I had the invoice in front of me she argued I paid less! At this point I took what I could and will NEVER order from this place again!!”

Helpful Report

Posted 6 years ago

HI Erin, I am so sorry to hear that you've had sucha negative experience with us. I can see that you've been refunded for the back ordered item that you've not received. What i can see has happened is that although your order is showing as a backorder it is also showing as shipped. This is an error on our side. I can also see the item is a BOGO and the amount that has been refunded to you is incorrect taking into account the full amount divided by 2. I have now rectified this, and also refunded you for the original shipping charge i can see you have paid for. I really want to apologize for the misunderstanding. If you have any further questions, please reach out to use at support@brayola.com. Thank you again for your patience at this time :)

Posted 6 years ago

“I am so happy I tried this site to order front closure bras. I would recommend them to everyone. Great fit, comfortable and true to size.”

Helpful Report

Posted 6 years ago