Dear Maree
We sincerely apologize for the inconvenience you experienced with our product. We understand how frustrating it can be when lenses pop out unexpectedly. Your feedback is crucial to us, and we would like to investigate this matter further to ensure it doesn't happen to others.
Could you please provide more details such as the specific product , purchase date and store you purchased them from. Please email online@brighteyes.com.au
We appreciate your understanding and thank you for bringing this to our attention.