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BrightEyes Reviews

4.8 Rating 234 Reviews
93 %
of reviewers recommend BrightEyes
Great service, very helpful and friendly staff
Helpful Report
Posted 1 week ago
Hi Damien Thank you so much for your lovely review! 💛 We're so pleased to hear you had a great experience with our team. Friendly, helpful service is what we strive for, so it's wonderful to know we delivered. 😊 Thank you for your support, and we look forward to welcoming you back again soon! 😎
Posted 4 days ago
I visited the Cairns Central store with a specific requirement. The lovely manager gave me individual attention and helped me to choose an appropriate set of sunglasses.
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Posted 1 week ago
Hi Barbara Thank you so much for your wonderful review! 💛 We're delighted to hear you had such a positive experience at our Cairns Central store. It's great to know our manager took the time to understand your needs and helped you find the perfect pair of sunglasses. 😊
Posted 1 week ago
I had a fantastic experience at BrightEyes. The two staff members who assisted me were friendly, professional, knowledgeable, and genuinely took the time to help me find the right sunglasses for my needs. Their patience, honest advice, and excellent customer service made the whole experience enjoyable and stress-free. I ended up purchasing two pairs of sunglasses and couldn’t be happier with my choices. Thank you both for making me feel so welcome and for providing such outstanding service. I highly recommend BrightEyes to anyone looking for quality eyewear and exceptional customer care.
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Posted 1 week ago
Thank you so much Bernie, for your wonderful review! 💛 We’re absolutely delighted to hear about your experience at BrightEyes. It’s fantastic to know our team took the time to understand what you were looking for and provided the friendly, honest advice and service we pride ourselves on. 😊
Posted 1 week ago
The lady who served me was very helpful. She was happy to bring out options that I hadn't noticed myself and did not try to rush me.
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Posted 1 week ago
Thank you Maureen, so much for your lovely review! 💛 We're so pleased to hear you had such a positive experience with our team. It's wonderful to know our staff member took the time to show you some additional options and made sure you never felt rushed while choosing the perfect pair. 😊 We believe finding the right sunglasses should be an enjoyable experience, and we're delighted we could help. Thank you for your support, and we hope to see you again soon! 😎☀️
Posted 4 days ago
Bright Eyes delivers some of the best customer service in Cairns. Good communication and prompt service and I would not go anywhere else as I have always experienced this level of service in the years I have lived in Cairns. Keep up the great work.
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Posted 1 week ago
HI Angela, Thank you so much for your wonderful review! 💛 We’re absolutely delighted to hear that you’ve consistently received such great service from our Cairns team over the years. 😊 Providing friendly communication, prompt service, and a positive customer experience is something we truly value, so it means a lot to know this has been your experience every time you visit us. Thank you for your continued support and loyalty. We really appreciate you choosing BrightEyes, and we look forward to helping you again in the future! 😎☀️
Posted 4 days ago
The woman who served me was very nice and informative.
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Posted 1 month ago
Hi Cooper Thank you so much for your lovely feedback 💛 We’re so glad to hear you had such a positive experience and that our team member was friendly and informative. Thanks again for your support, and we hope to see you again soon! 😎
Posted 3 weeks ago
Yer wen for a pair of Sunny’s and couple days later come back and brought another pair so it says something no good service thank u
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Posted 1 month ago
Thank you Terry, so much for your great review 💛 We love hearing that you came back just a few days later for a second pair, that really is the best compliment we could ask for! 😊 We're so glad you enjoyed the service you received, and we truly appreciate your support. We look forward to helping you again next time you're looking for a new pair of sunglasses 😎☀️
Posted 3 weeks ago
Very easy to deal with and great price with fast delivery
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Posted 1 month ago
Hi Noel We're so pleased to hear you found us easy to deal with and that you were happy with both the price and the fast delivery. 😊 We really appreciate your support and hope you enjoy your purchase. We look forward to helping you again in the future! 😎☀️
Posted 3 weeks ago
Bought some great Ray-Bans. Really good price. Quick delivery. Definitely recommend BrightEyes.
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Posted 1 month ago
Thank you so much for your fantastic feedback 💛 We’re thrilled to hear you’re loving your new Ray-Bans! 😎 It’s great to know you were happy with the price and that your order arrived quickly. We really appreciate your recommendation and your support of BrightEyes. Enjoy your new sunglasses, and we hope they get plenty of wear! ☀️😊
Posted 3 weeks ago
Customer service and satisfaction was excellent. Competitive prices and great range of products. I'm very happy with my purchase.
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Posted 1 month ago
Thank you so much for your wonderful feedback 💛 We’re thrilled to hear you had such a positive experience with our customer service and that you were happy with our range and pricing. 😊 It’s fantastic to know you’re enjoying your purchase, and we truly appreciate your support. We look forward to helping you again in the future! 😎☀️
Posted 3 weeks ago
Good quality and price is affordable 🥰
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Posted 2 months ago
Thank you Carol for the lovely video. Enjoy your new sunglasses
Posted 2 months ago
Very attentive staff and very friendly. The store was clean and organized.
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Posted 2 months ago
Thank you so much for your kind review 💛 We’re delighted to hear that you found our team friendly and attentive, and that the store was clean and well organised. We work hard to create a welcoming shopping experience, so it’s wonderful to know that came across during your visit. Thanks again for your support, and we look forward to seeing you again soon! 😎
Posted 1 month ago
How can I write a review when I have not received my parcel yet
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Posted 2 months ago
Love Serengetti sunnies & was fortunate to be able to purchase one at Bright Eyes
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Posted 2 months ago
Thanks so much Cynthia We’re really glad to hear you love your Serengeti sunglasses, and even better that you were able to find a pair with us 😎 Really appreciate your support—enjoy your sunglasses
Posted 1 month ago
The sales consultant was very helpful without being pushy. I showed her the style I liked and she showed me pairs to try on with no pressure. I ended up buying a pair because she was able to offer a discount and I could use Afterpay.
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Posted 2 months ago
Thank you Deborah, for your lovely feedback 💛 We’re delighted to hear you had such a positive experience in store. Finding the right pair of sunglasses should be enjoyable and relaxed, so it’s great to know our team was able to help you explore different options without any pressure. 😊
Posted 1 month ago
Both Ladies where very helpfull and showed me the full range of Mako glassess in stock and knew the product well. Great service always as I have used this store before at DFO Brisbane.
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Posted 2 months ago
HI Robbie, Thank you so much for your kind feedback We're delighted to hear that our team took the time to show you the full range of Mako sunglasses and were able to answer your questions with confidence. Finding the right pair is important, and we're glad we could help. 😊
Posted 1 month ago
She was very professional and nice and she looked after me. I’ll be definitely going back there for more sunglasses in the future
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Posted 2 months ago
Thank you Paul We’re really glad to hear you had such a great experience and felt well looked after, that means a lot 😊 We’ll be sure to pass your kind words on, and we look forward to seeing you again next time you’re after a new pair of sunglasses 😎
Posted 1 month ago
Was asked if assistance was needed as I entered the store. Staff were very helpful and honest with purchase. Bonus was getting a discount! Can’t wait to grab another pair of my fav shades in the next colour. Will definitely return as the range is exceptional for a small store.
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Posted 2 months ago
Thanks so much 💛 We’re really glad to hear you had such a positive experience from the moment you walked in. It’s great that the team could help you find the right pair and be honest with your purchase, that’s exactly what we aim for 😊 Even better that you scored a discount and are already thinking about your next colour! We really appreciate your support and look forward to seeing you again soon 😎
Posted 1 month ago
Great service and the knowledge of the staff member meant that choosing the right sunglass fit for me was easy !
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Posted 2 months ago
Thanks Eileen We’re really glad to hear you had such a great experience and that our team could make finding the right fit nice and easy for you 😊 That’s exactly what we aim for! Really appreciate your feedback, enjoy your sunglasses 😎
Posted 1 month ago
Outstanding service by Bright Eyes!
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Posted 3 months ago
Thank you so much John!💛 We really appreciate your kind words, it means a lot to hear you had such a great experience with BrightEyes. We look forward to seeing you again soon! 😎
Posted 3 months ago
BrightEyes is rated 4.8 based on 234 reviews