“I have bought a few things online and from the stores from Brighteyes, every time my order arrives quickly, & exactly what I ordered
Great shop, great service”
Thanks so much Christeen, for the wonderful review! We’re thrilled to hear that your orders have arrived quickly and just as expected. We really appreciate your support and look forward to helping you again soon! 😎
Thanks so much Akhif, for the awesome review! We’re thrilled to hear you’re happy with the service, product, packaging, and communication. Really appreciate your support! 😎
Thanks for the review! 😄 We’re glad to hear it must have been good if it stayed with you! Appreciate your support and hope you continue enjoying your purchase.
Thanks Sarah, for the great feedback! Melody will be so pleased to hear you appreciated her knowledge and honesty. We’re glad you had such a positive experience.
“On the occasions I have been into the Bright Eyes shop, the ladies have always been very helpful. I would buy from there again when I next go to Townsville.”
Hi Rhianen, Thank you so much for the 10/10 review! We’re thrilled to hear our staff were helpful, knowledgeable, and able to give great advice in choosing your sunglasses.
“This is now my second purchase of sunglasses, and one repair from BrightEyes, the staff are excellent, friendly and so helpful. I highly recommend them.
Very happy with their service”
HI Cheryl, Thank you so much for your wonderful review! We’re thrilled to hear this is your second sunglasses purchase and that our team could also assist with a repair. Your recommendation and kind words about our friendly, helpful staff mean a lot to us.
Thank you so much Michael, for your lovely review! We’re glad to hear you received friendly service and that exchanging your sunglasses was quick and easy. We’re always here to help make the process smooth! 😎
“My question is if you purchase a product that is on sale which states it is on your website but is not displayed in-store as being on sale, does it flag up on your P.O.S that the product is on sale???”
Hi Frank
I just wanted to clarify that our online store operates as a separate identity from our physical BrightEyes stores. From time to time, we run online-only promotions or sales, just like many other retailers do.
Because the online store and our bricks-and-mortar locations are managed separately, some discounts or specials may be available online only and won’t always appear in-store.
If you ever see an online special, bring it to our attention in store and we will price match.... we’re always happy to help.
Hi Stuart, Thank you so much for your lovely feedback! We’re thrilled to hear our Ballina team exceeded your expectations and provided such helpful, knowledgeable service, especially with our Maui Jim range. We’ll be sure to pass your kind words on to the team! 😎🌺
“The staff at Bright Eyes Geraldton were friendly and helpful with my purchase. Even better - they were giving honest feedback - not just wanting to make the sale. I have loved wearing my sunglasses almost everyday since!”
Hi Shelly
Thank you so much for your wonderful review! We’re so glad to hear our Geraldton team made your experience such a positive one, we will be sure to pass this message on.
Thank you so much Oyedele, for your kind words! We’re delighted to hear you had a great experience with our Bright Eyes team, prompt service and friendly interactions are what we aim for every time. 😎
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our team, we always love helping our customers find exactly what they need. 😊😎
Thank you so much for your kind words! We’re delighted to hear our BrightEyes Toowoomba store made your visit such a pleasant experience and helped you find the perfect pair of sunglasses. We’ll be sure to pass your lovely feedback on to the team! 😎
“In store advice on which pair of sunglasses to purchase was good. This was proved in their wearing in the bright North Queensland light. Very happy customer.”
Hi Howard, Thank you for your kind words! We’re delighted to hear our in-store team helped you find the perfect pair, and that they’re performing well under the bright North Queensland sun. We really appreciate your feedback and are so glad you’re a happy customer! 😎
Thank you so much for your kind words! We’re delighted to hear our team made your experience smooth and easy, that’s exactly what we aim for. The ladies will be thrilled to know their service made a difference. Enjoy your new sunglasses! 😎
