“In store advice on which pair of sunglasses to purchase was good. This was proved in their wearing in the bright North Queensland light. Very happy customer.”
“Outstanding service from the lady that served us at earlville.
In my trade trade I would usually destroy my sunnies within the first week… but these I have purchased are still going strong without a single scratch”
“I was chasing a pair of sunglasses and phoned Bright eyes (they had them) but unable to pick them up until the next afternoon, they were happy to put them aside. Great service by staff...will visit the store on my next sunglass purchase”
“The sunglasses I bought 18 months ago are good. However the left arm became loose and your people in Ballina sent it to Sydney for repairs. The glasses came back in just over a week which I thought was excellent. However , after 2 weeks the offending arm has become completely adrift so I'll have to return them for repair again!”
Thank you Ray, for your kind words! We’re glad our communication met your expectations and that we could keep you updated about your order. We always aim to make the process as smooth as possible, even when an item is out of stock.
“The best staff. Tanya’s service was so knowledgeable, she was so patient and complementing to what I was looking for. There was another lady with blond short hair and fancy nails, she was so lovely. Morayfield store, To who ever hired you.. Well done 👏🏼. Thank you!”
Thank you so much for your wonderful feedback and a 5 star rating. We’re delighted to hear Tanya and our Morayfield team gave you such friendly, knowledgeable service. We’re very proud of our staff and will be sure to pass your kind words on to them. Your support means a lot , we look forward to seeing you again soon!
Thank you Eddie, for your wonderful feedback! We’re so glad to be your go-to for the best prices and widest range of eyewear. Your support means a lot to us!
“I found the sunglasses were too narrow in the arms with significant pressue on the sides of my head. Your store did not have the equipment to bend the arms out. I had to go to your opposition to get this done”
Thank you Alan, We’re sorry to hear your sunglasses didn’t feel comfortable and that we weren’t able to adjust them in-store for you. Comfort and fit are really important, and we appreciate your feedback. We’ll be reviewing our adjustment equipment to make sure we can better support customers in the future. Thank you for bringing this to our attention.
Thank you Veronica, for your 5-star review! We’re thrilled to hear you’re happy with the product, fast shipping, and our service. We really appreciate your feedback!
Thank you Edward, for your wonderful feedback! We’re thrilled to hear your experience was quick and easy, and that you’ll continue to use our services. We really appreciate your support!
Hi Brett, Thanks so much for your kind words! 😊 We're thrilled to hear everything went smoothly and that your order arrived quickly. It was an absolute pleasure to serve you, and we look forward to helping you again in the future!
Thanks so much Tony, for the lovely review! 😊 We’re so happy to hear you had such a great experience at our Hervey Bay store. The team there will be thrilled to know they made your visit fun and pressure-free, just the way it should be! We'll be sure to pass on your kind words. 🙌🕶️
Thank you so much for the kind words! We're so glad you had a positive experience with our knowledgeable staff. 😊 We’re always here to help, and we appreciate your support!
Hi Julie, Thank you so much for the wonderful review! We're so happy to hear you love your sunglasses and find them both comfortable and a stylish statement piece. 😎✨ We really appreciate the recommendation, enjoy rocking them! 🌟
“We had a very pleasant experience at Bright Eyes Geraldton store.
Very happy and helpful lady took the time to make sure our purchased was exactly what we wanted.
She went out of her way to show us a real enjoyable and comfortable experience.
We have spread the word to go in there and experience what we received.
Thank so much for that.
Cheers
Barb”
Hi Barb, thank you so much for the kind words! 😊 We're so glad to hear you had such a pleasant experience at our Geraldton store. Our team always loves going the extra mile to make sure our customers are happy and comfortable with their purchases. We really appreciate you spreading the word—thanks again for your support! 🙌
