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BrightEyes Reviews

4.7 Rating 224 Reviews
93 %
of reviewers recommend BrightEyes
Good quality and price is affordable 🥰
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Posted 3 weeks ago
Thank you Carol for the lovely video. Enjoy your new sunglasses
Posted 3 weeks ago
Very attentive staff and very friendly. The store was clean and organized.
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Posted 3 weeks ago
Thank you so much for your kind review 💛 We’re delighted to hear that you found our team friendly and attentive, and that the store was clean and well organised. We work hard to create a welcoming shopping experience, so it’s wonderful to know that came across during your visit. Thanks again for your support, and we look forward to seeing you again soon! 😎
Posted 1 week ago
How can I write a review when I have not received my parcel yet
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Posted 4 weeks ago
Love Serengetti sunnies & was fortunate to be able to purchase one at Bright Eyes
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Posted 4 weeks ago
Thanks so much Cynthia We’re really glad to hear you love your Serengeti sunglasses, and even better that you were able to find a pair with us 😎 Really appreciate your support—enjoy your sunglasses
Posted 1 week ago
The sales consultant was very helpful without being pushy. I showed her the style I liked and she showed me pairs to try on with no pressure. I ended up buying a pair because she was able to offer a discount and I could use Afterpay.
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Posted 4 weeks ago
Thank you Deborah, for your lovely feedback 💛 We’re delighted to hear you had such a positive experience in store. Finding the right pair of sunglasses should be enjoyable and relaxed, so it’s great to know our team was able to help you explore different options without any pressure. 😊
Posted 1 week ago
Both Ladies where very helpfull and showed me the full range of Mako glassess in stock and knew the product well. Great service always as I have used this store before at DFO Brisbane.
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Posted 4 weeks ago
HI Robbie, Thank you so much for your kind feedback We're delighted to hear that our team took the time to show you the full range of Mako sunglasses and were able to answer your questions with confidence. Finding the right pair is important, and we're glad we could help. 😊
Posted 1 week ago
She was very professional and nice and she looked after me. I’ll be definitely going back there for more sunglasses in the future
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Posted 4 weeks ago
Thank you Paul We’re really glad to hear you had such a great experience and felt well looked after, that means a lot 😊 We’ll be sure to pass your kind words on, and we look forward to seeing you again next time you’re after a new pair of sunglasses 😎
Posted 1 week ago
Was asked if assistance was needed as I entered the store. Staff were very helpful and honest with purchase. Bonus was getting a discount! Can’t wait to grab another pair of my fav shades in the next colour. Will definitely return as the range is exceptional for a small store.
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Posted 4 weeks ago
Thanks so much 💛 We’re really glad to hear you had such a positive experience from the moment you walked in. It’s great that the team could help you find the right pair and be honest with your purchase, that’s exactly what we aim for 😊 Even better that you scored a discount and are already thinking about your next colour! We really appreciate your support and look forward to seeing you again soon 😎
Posted 1 week ago
Great service and the knowledge of the staff member meant that choosing the right sunglass fit for me was easy !
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Posted 4 weeks ago
Thanks Eileen We’re really glad to hear you had such a great experience and that our team could make finding the right fit nice and easy for you 😊 That’s exactly what we aim for! Really appreciate your feedback, enjoy your sunglasses 😎
Posted 1 week ago
Outstanding service by Bright Eyes!
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Posted 1 month ago
Thank you so much John!💛 We really appreciate your kind words, it means a lot to hear you had such a great experience with BrightEyes. We look forward to seeing you again soon! 😎
Posted 1 month ago
Very helpful staff member and exactly the sunnies I wanted. Good price and a great range.
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Posted 1 month ago
Thanks for the lovely feedback, it’s great to know you found exactly what you were after and that the team looked after you well. We really appreciate you taking the time to share this!
Posted 1 month ago
rapide et efficace
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Posted 2 months ago
Thanks for taking the time to leave a review, so glad everything was quick and easy for you!
Posted 2 months ago
I have always found the service at brighteyes Gateway exemplary one of the team members Mila is very helpful and was able to get my raybans fixed. I woukd highly recommend this shop. Kind regards Paul J
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Posted 2 months ago
Thanks so much Paul, for your lovely review! 😊 We’re thrilled to hear you’ve had such a positive experience at BrightEyes Gateway. Mila will be delighted to hear your kind words, it’s great she could help get your Ray-Bans fixed. We really appreciate your recommendation and support!
Posted 2 months ago
I only use Stalkers Spring clip sunnies over my prescription glasses...they are only available from Bright Eyes. Bright eyes always accommodate my wishes
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Posted 2 months ago
Brilliant customer service and extrmely prompt!
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Posted 2 months ago
Excellent service! Amazing staff! Highly recommend!
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Posted 2 months ago
Prompt service for hard to find item.
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Posted 2 months ago
Spoke to Brigheyes as I wanted to buy sunglasses as a Christmas present but wanted the ability to exchange if the recipient did not like the style I selected. Brighteyes were very understanding as happily exchanged after Christmas. Excellent service.
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Posted 3 months ago
Thanks so much Doug, for the lovely review! 😊 We totally understand how tricky it can be choosing sunglasses as a gift, so we’re really glad we could make the exchange process easy for you after Christmas. Great to hear it all worked out, and we really appreciate your support!
Posted 3 months ago
I do recommend it. Just any sunnies you like it is there
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Posted 3 months ago
Hi Manual, Thanks so much for the recommendation! 😎 We’re glad you found a pair you like, we try to have something for everyone. Appreciate your support!
Posted 3 months ago
For the first time in my life I was able to afford a pair of Oakley sunglasses only to have a slight issue with them, I contacted bright eyes and sent them images of the defect, after a few emails back and forth they replaced them after approximately four weeks,
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Posted 3 months ago
Thank you for sharing your experience! 😊 We know how exciting it is to get your first pair of Oakley sunglasses, so we’re really glad we could sort out the issue and get you a replacement. We appreciate your patience throughout the process and hope you’re loving your new pair!
Posted 3 months ago
BrightEyes is rated 4.7 based on 224 reviews