“My question is if you purchase a product that is on sale which states it is on your website but is not displayed in-store as being on sale, does it flag up on your P.O.S that the product is on sale???”
Hi Frank
I just wanted to clarify that our online store operates as a separate identity from our physical BrightEyes stores. From time to time, we run online-only promotions or sales, just like many other retailers do.
Because the online store and our bricks-and-mortar locations are managed separately, some discounts or specials may be available online only and won’t always appear in-store.
If you ever see an online special, bring it to our attention in store and we will price match.... we’re always happy to help.
We apologise for any confusion or inconvenience Ashleigh. Your satisfaction is important to us, and we're sorry for the delay in receiving your order. Your order was dispatched from our warehouse on the 25th March,
Due to the Easter holiday rush, Australia Post is currently experiencing high volumes of parcels and inquiries. I believe your parcel was delivered to your postal address this morning. We hope you enjoy wearing your Sito sunglasses.
“I bought some ONeill Sunglasses, and unfortunately I didn't inspect them closely when I purchased them. There are 3 small scratches on the lens. I noticed once I got them home. I assume this must have happened in-store, as they were display stock. I wish I was given the sunglasses that had not been on display. I thought if I returned them, I wouldn't be able to prove that it wasn't me who scratched the lens...”
